- Order Cut-off Time - Orders paid before 12 PM will be delivered the same day - SELF PICK UP - We offer an option for in-store PICKUP, simply choose the "PICK UP" option at checkout. - Same-Day Delivery for GTA Area - We offer door-to-door delivery in GTA and the surrounding area, free on orders over $75 before tax. Or a $10 delivery fee may apply. Orders will be delivered on the same day from 6-11 PM. - Special Delivery - We offer weekly delivery to Whitby, Kitchener/Waterloo, Guelph, Hamilton, Milton, and London. - Shipping within Canada and in the US - Extra shipping fee may be applied for oversize/ overweight items. - Return Policy - To avoid cross-infection between pets, we do not accept any forms of exchange or return. Please check our Shipping & Return page for more details.